Say goodbye to the old-fashioned paper ways of collecting data. FormStack is an online platform which allows you to collect data through its numerous digital forms, such as email subscriptions, event registrations, questionnaires, order forms and more. FormStack is simple to use yet extremely effective in managing information for your business or organization.
Notable Features
- Customizable forms
- Insight collection and display
- Access to forms via mobile app
- A/B testing
- Integrations with MailChimp, Google Sheets, Salesforce, PayPal and more
- Automatic workflows
- Can work with a team through multiple users, set permissions and more
Ease of Use
To build a form through FormStack, you can import a form, start from scratch or choose from over 200 pre-designed templates to customize. It’s easy to find just the right form for you with the ability to search through templates or pick one based on your specific industry. The form builder is a drag and drop editor, with a simple list of elements to click and drag to your form. There is a library of free stock photos for you to use, and a Wizard to help you get started on your form if you need assistance. No need to complete your form all at once, as you are able to save it and resume edits later. Within your account, you can view and manage insights, and convert data to a downloadable PDF to save and share.
Filling out forms is just as easy as building them. Features such as file upload, electronic signatures and autofill from social media profile data make filling out any form quick and painless.
Overall, FormStack is very user-friendly and intuitive.
Customer Service
FormStack’s customer service team is available via email. Submit a ticket through the Help Portal and receive a response within 24 hours. Certain plans include priority support with phone support and quicker response times. FormStack’s Help Portal also provides helpful guides and videos with the ability to search through topics. FormStack’s blog contains tips, ideas and news in multiple industries. Professional services are available for additional fees.
Sample Pricing (monthly)
- Bronze – $19 when billed monthly and annually
- Silver – $59 when billed monthly, $49.16 when billed annually
- Gold – $99 when billed monthly, $82.50 when billed annually
- Platinum – $249 when billed monthly, $207.50 when billed annually
- Enterprise – Custom quote needed
- Professional Services
- “Getting Started” Package – One-time flat fee of $499
- “Advanced Setup” Package – One-time flat fee of $799
Add-on tools are available for additional fees.
FormStack offers a 14-day free trial.
Pros
- FormStack allows you to demo its form builder for free.
- FormStack has the ability to ensure your forms are HIPPA, WCAG and Section 508 compliant, if necessary.
- FormStack offers a 30-day money back guarantee if you are unsatisfied.
- You can use your own URL for forms.
Cons
- The number of users and forms is limited based on your plan.
- Certain features are only available through paid add-ons.