Many experts and business analysts would argue that a company can only be as successful as its communications system provider. This statement can be supported by the fact that business is dependent upon customers being able to access their products and services by phone, calling for customer service support or receiving marketing information about new or upcoming products and services. Additionally, companies find reliable communications crucial for establishing and developing business relationships with other businesses that will promote their goals and help them cultivate more lucrative revenue streams.  For these reasons, gaining access to a dependable communications service provider is critical for a business owner.

Nextiva Feature Review

When shopping for a business communications service provider, a business owner should be looking for three things: reliability, flexibility and affordability. Nextiva is a cloud-based service provider that offers redundant services, which means your communication lines are always available even when unexpected circumstances, such as power outages that would normally affect your system occur.

Furthermore, the system is continuously monitored by systems engineers for impeccable reliability, so business owners can depend upon the system they have chosen that fits their business needs.

Nextiva’s web portal is very user friendly, offering many options for business owners that are seeking to select a communications package that will fit their specific needs.

Whether you are shopping based upon your company’s size and networking needs or the specific type of industry you are in, Nextiva has an accessible option for you to peruse at your leisure so that you can view the options that are most likely to meet your needs all in one convenient location. Packages are easily accessible and have clear information about what is added for each price point.

Small business packages are clearly affordable; mid-market and enterprise grade business service packages were enigmatic and unclear. Some of the services available through Nextiva include, but are not limited to:

• Business Grade VoIP
• Unlimited Virtual Faxing
• Conferencing
• Nextiva Mobile App
• Call Recording
• Systems Analytics

The packages seem to be customizable and affordable for the amount of services that are available. Onsite live chat options can help a business owner streamline their choices to fit their company’s needs.

Downsides of Nextiva?

While Nextiva offers many attractive basic features at low price points, there are many gaps in available services that could potentially make this great service even more of an all-in-one business solution, and it is unclear as to whether or not these types of services are offered at any level as add on features.

Premium levels for mid-market or enterprise grade are not defined onsite right up front, so customer service would need to be queried. Advanced level communications questions would also need to be directed to customer service agents.

Bottom line

In all, Nextiva offers affordable business communications solutions that are flexible and connect you with services that can improve your company’s productivity and ability to nurture business and consumer relationships. Finding out more about the various services is simple with the onsite live customer service chat functions that are readily available and easy to access.